i have been given my redemption code but when i click to download, the app store opens but nothing happens?
my OS X 10.11 will not download
Look under the Purchase or Updates tab. (I forget which).
It is probably downloading.
Same here. Yesterday it told me that the code redemption system was unavailable. Today the app store opens, but nothing happens.
Got it!
- Copy your redemption code from the El Capitan download link.
- Open the App Store and make sure that you're signed in with your Developer Program Apple ID.
- On the Featured page, under Quick Links (on the right hand side of the page), click on Redeem.
- Insert your code and click Redeem. If it tells you that it's unavailable, just keep clicking (rapid fire style). This worked for me and OS X 10.11 is downloading now.
Was having same problem. It finally worked when restarted mac, logged into app store, logged into apple dev site in safari (osx 10.10.3 ), clicked download, redeem code appeared in app store page, BUT APP STORE THEN REQUESTED AGEE TO NEW CONDITIONS (this was first time app store asked this), then redeem worked and download began. Hope this helps.
BTW, I wish the 'period' worked same way in OSX as iOS, double space. Confusing for me anyway.
John
Wow, rapid fire works!, it took me only a couple of minutes and it is downloading now. I tried it before (I was upset) but not long enought.