Hello there, i develop the backend for an APP in iOS. Today we received a bug from the support team. An user has purchased an auto renewable subscription today, but it hasn't been enabled in the backend.
The core problem is that when validating the iTunes receipt it shows that the subscription is expired.
We identified that the same user bought the same subscription type about 6 months ago, but cancelled it.
Now he bought it once again, but the token info that we're receiving from the APP doesn't show this new purchase. What may be wrong on this scenario?
Is there a new token and the APP is somehow sending the wrong token?
Is the token alright, but the APP has missed some needed operation in the iTunes store?
Thanks.
The core problem is that when validating the iTunes receipt it shows that the subscription is expired.
We identified that the same user bought the same subscription type about 6 months ago, but cancelled it.
Now he bought it once again, but the token info that we're receiving from the APP doesn't show this new purchase. What may be wrong on this scenario?
Is there a new token and the APP is somehow sending the wrong token?
Is the token alright, but the APP has missed some needed operation in the iTunes store?
Thanks.
