Big Sur Print Goes Blank (Bug Detected)

App & System Services Core OS macOS

Created Sep ’20

Replies 28

Boosts 0

Views 21k

Participants 29

Hello, i just updated my macbook pro retina late 2013 to from macOS Catalina to Big Sur Beta 11.0, and i found out a bug. When i printed files from microsoft excel, word or maybe another pdf files the result went blank, no letters or ink are showing up except for borders

Is there any way how to fix this?

Thank you!

catb OP

Mar ’21

Solved: I have a Canon ImageClass MF632CDW and just downloaded new drivers from Canon. This fixed the blank pages printing from my Mac after upgrading to Big Sur 11.3. Happy to have found this solution, I was ready to purchase a new printer!

UlliSchweinebrat OP

Apr ’21

[sorry, answered in the wrong thread after being harrassed by Apple when logging in]

Not an answer, just a confirmation that we have Kyocera and Dell color laser printers that bark our PostScript errors on the page of completely different PDF documents (generated in completely different ways), printed from Preview ONLY WHEN printing from Big Sur. The same documents give no errors when printing from Catalina. I'd say, likely some low-level PostScript-problems introduced in Big Sur. This goes beyond the drivers (Kyocera and Dell, both having the same bugs?). The most readable of the errors that get barfed onto the page is "OFFENDING COMMAND: xshow". This can hardly be a coincidence.

Heydomdom OP

Apr ’21

I have the same issue and it is driving me crazy.
My fix: Print the PDF from my iPhone using AirPrint!

Sound like a crazy workflow but it works in a pinch.