Wallet/iOS 10 push notification broken?

With the latest version of iOS 10.0.2 (14A456) it seems that Wallet Push Notification are not displayed when changing a pass.

The pass get updated and the new fields appear but the related notification banner does not show up.


A few week ago everything was working fine... I think that it was the same iOS version.


What can it be?

Is there someone experiencing the same problem?

Tested with iOS 10.2.1 Beta 1 (14D10).


I am sorry to say that nothing is solved on our hands. no progress at all.


We send a push notification alert to a pass, it wakes up the phone without any message, nothing in notification center.

That is very disturbing.


With 10.2.1 Beta 1 Iam getting all notifications on locked screen and in Notification Center for passes I have installed in Wallet. With 10.2 released I had no messages on locked screen for repetetive pushes.


But all my passes were installed flesh after completely clearing the Wallet. For me only the problem with overwriting previous notification and wrong time remains.


If you are corect then I can assume that the problem had only been masked by combination of complete reinstallation of passes and 10.2.1 Beta 1. With real customers out there who has the real passes installed, we cannot ask them to remove all passes and re-import them. So we need a solution for existing pass installations where after iOS upgrade all push notifications start to work as they should.


I am eagerly expecting comments from Apple on what exactly had been fixed in 10.2.1 Beta 1 in relation to the reported issues with pushes...

You are absolutely right, we definitely cannot ask existing clients to delete pass and register pass again.


1. 10.2.1 beta 1 (passes have not been deleted from Apple Wallet)

Wakes up the phone without any notification (just wakes up the phone) but banner with notification text is displayed when using the phone.

However nothing at all is displayed in notification center.


2. 10.2.1 beta 1 (passes have been deleted from Apple Wallet)

Behavior described by andreiafin Dec 15, 2016 1:57 AM


3. 10.1 (passes have not been deleted from Apple Wallet)

Wakes up the phone and get notification consistently ONLY when user clean the notifcation center before receiving the alert.


As a note: 10.2.1 beta 1 release note is here: http://adcdownload.apple.com/Documentation/Beta_Release_Notes_Dec_14_2016/iOS_10.2.1_beta_Release_Notes.pdf

It does not refer to push notification bug at all unfortunately.

Installed 10.2.1 Beta 2


with two passes (type=storecard) with different serial numbers but of the same passtypeID, push message for pass#1 still replaces previous message in Notification Center for pass#2 and vice versa. Also pass update time in Notification Center is still wrong, and time delta is still calculated relative to the very first update time.

Installed and tried with 10.2.1 beta 3 (14D23, 9th Jan 2017)


Push notification is sent.

Pass is correctly updated.


Does not wake up the phone. 😢

No message in notification center. 😢


😕

Today received a feedback through bug reporting system that the issue had been resolved in 10.3 Beta 1. Will check shortly, fingers crossed!

I have checked the issue with the latest 10.3 Beta (14E5230e) The time since the last update is now showing correctly, so this part of the problem is fixed. However, one problem still remains. If there are two cards installed with different serial numbers but with the same passtypeID, the notification for one card still overwrites perevious notification for another card.


Scenario:

1. Install card #1 and card #2 in Wallet. Same passtypeid

2. Send push to card #1

3. Push appears in notification center

4. Do not clear notification for card #1 and wait couple of minutes

5. Send push to card #2

6. Notification is shown in notification center for card #2, overwriting previous notification for card #1. The time of notification is correctly shown as 'now'

7. When tap on this notification, Wallet opens and shows card #2


So the conclusion is that the earlier notifications are lost, and user cannot open relevant card by tapping the notification. Only the card updated last has notification shown and can be opened by tapping the notification

andreiaf thank you again for your report.


I confirm that for 10.3 Beta 1 (14E5230e).

Tested with an old pass inside my iphone. I send a push notification.


1. It wakes up the phone => OK

2. Message is in notification center => OK

3. I tested with 2 messages with different time, 2 different positions => OK


I will test further with "If there are two cards installed with different serial numbers but with the same passtypeID, the notification for one card still overwrites perevious notification for another card."


But bug progress has definitely been made here.

Wallet/iOS 10 push notification broken?
 
 
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