Missing iTunesStoreAccountHash in DeviceInformation / Big Sur

Question

Created Sep ’20

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Hi,

We've got a big problem with Big Sur. The problem is about MDM. So far we haven't got such issues with any other macOS versions.

Seems that Big Sur doesn't send iTunesStoreAccountHash value in response for DeviceInformation MDM command. Exactly same command works fine for all other macOS versions. Verified on beta 5 & 6 (didn't check that for previous betas).

It's crucial for MDM solutions to know if any iTunes user is logged in on device. Did someone observe same behavior? Are macOS developers aware of that?

Thanks in advance!

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Answer 1

Engineer OP

Apple

Sep ’20

Hi there, I did some testing and discovered that signing into the Music app is what is causing that hash to be generated in the latest betas. In macOS Catalina it appears that signing into the App Store would cause the hash to get generated. I've filed a radar and we'll track this internally now. Thank you for the bug report!

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