When trying to update to Big Sur 11.2.1 i receive the following message: "An error occurred while downloading the selected updates. Please check your internet connection and try again." There is no problem with my internet connection. I purchased this MacBookPro about a week ago, so I'm sure there isn't a space issue. Please help.
Unable to Download Big Sur 11.2.1
Are you currently using Big Sur 11.1. As I too get the same exact message with my Mac Mini 2014. When I am using Big Sur 11.1.
I would go to Internet Recovery to download the Big Sur 12.2.1. As I am using Intel Mac. This is also occurs with the Apple Silicon M1 Mac.
I would go to Internet Recovery to download the Big Sur 12.2.1. As I am using Intel Mac. This is also occurs with the Apple Silicon M1 Mac.
Same problem for me. I also had the problem with 11.2. Tried in safe mode, no "luck".
Some "suggests" that resetting NVM can fix it. Other says the "solution" is to do a reinstall. But these is work-arounds and not fixes.
Apple, Wake up and fix your update process. At least acknowledge the issue!
Some "suggests" that resetting NVM can fix it. Other says the "solution" is to do a reinstall. But these is work-arounds and not fixes.
Apple, Wake up and fix your update process. At least acknowledge the issue!
Any luck with PRAM Reset???
I used Command R and do the Internet Recovery Methods connecting to the internet. With my Mac Mini late 2014.
I used Command R and do the Internet Recovery Methods connecting to the internet. With my Mac Mini late 2014.
Same issue here on a Macbook pro 2018
Same issue on Macbook Air ... Apple please help
Same issue (MacBookPro13,2 // 2016), just looping and failing and using up my bandwidth for no reason.
I have the same issue with my Macmini,9,1 trying to update from 11.2 to 11.2.1. There is absolutely no problem with my internet connection.
Have you guys try to do the Safe mode method????
If the download completes successfully, but macOS Big Sur won’t install, there are a few things you should try.
Reboot your Mac in Safe Mode by holding down Shift while it boots. Then try and install Big Sur again.
Reset NVRAM. Shut down your Mac. Boot it while holding Cmd + Option + P + R. Release the keys when you hear the startup chime or see the Apple logo on screen.
Reboot your Mac in Safe Mode by holding down Shift while it boots. Then try and install Big Sur again.
Reset NVRAM. Shut down your Mac. Boot it while holding Cmd + Option + P + R. Release the keys when you hear the startup chime or see the Apple logo on screen.
Same issue here: MacBook Pro, 2017, Intel Core i5, Big Sur 11.2
Same. Failed to download.
MacBook Pro 2018 2.6 GHz 6-Core Intel Core i7
MacBook Pro 2018 2.6 GHz 6-Core Intel Core i7
Same here, M1 Mac mini
M1 same issue, wil try safe mode (fingers crossed)
Got this same message repeatedly, disabled Kaspersky, downloaded & installed no problem.
Same here, iMac 21,5" 2019, Macos 11.2.1 ...
The same issue failed to download. My internet is fine.
iMac 27, 2017
Same issue since 11.1 updates. I went to a service center just to have it installed with 11.2. Now, I can't update to 11.2.1.
I am using M1 Macbook Air that I purchased last month.
I am using M1 Macbook Air that I purchased last month.
Same problem here on Macbook Air 2017
Unable to Download Big Sur 11.2.1 Solved
I did then try the internet recovery (option+command+R) at startup.
After a view minutes I got to the recovery screen and selected reinstall Big Sur, there it will download and install the latest compatible OS. So if you running Big Sur 11.0.1 and update 11.2.1 is available it will install 11.2.1 for you.
I did not loose any off my files or data averting is back just the way it was, the whole process takes time depending on your set-up and internet speed for me it was about 2 hours.
I hope this will help, It worked for me on a MAC Book Pro early 2015
I did then try the internet recovery (option+command+R) at startup.
After a view minutes I got to the recovery screen and selected reinstall Big Sur, there it will download and install the latest compatible OS. So if you running Big Sur 11.0.1 and update 11.2.1 is available it will install 11.2.1 for you.
I did not loose any off my files or data averting is back just the way it was, the whole process takes time depending on your set-up and internet speed for me it was about 2 hours.
I hope this will help, It worked for me on a MAC Book Pro early 2015
Had this problem for weeks. (2020 13" M1 MacBook Pro)
What finally worked:
What finally worked:
turn off macbook
hold power -> keep holding -> boot options (safe mode) -> select options
"Reinstall" Big Sur
Same problem with a 2019 Macbook Pro. Easiest fix for me has been to clear caches, close all apps, shut down and restart, update downloaded no problem.
Using MBA M1 16GB 1TB. Latest update to Big Sur. 11.2.1
As recommended I tried to download update through conventional method - About, Software update.
After 5 tries I rebooted but not in safe mode.
Tried again and was successful.
It appears the network is just congested. Silver Sparrow!
Good luck
As recommended I tried to download update through conventional method - About, Software update.
After 5 tries I rebooted but not in safe mode.
Tried again and was successful.
It appears the network is just congested. Silver Sparrow!
Good luck
I was having the same issue and after about 3 reboots I was able to install the latest update. Although I must mention that before being able to update I had previously disabled bitdefender antivirus.
Tried Safe mode, PRAM reset
What worked for me:
Boot into Recovery
Start Security Startup Security Utility and set Medium Security. See https://support.apple.com/en-us/HT208198
Reboot and upgrade.
Go back and set High Security (if required)
What worked for me:
Boot into Recovery
Start Security Startup Security Utility and set Medium Security. See https://support.apple.com/en-us/HT208198
Reboot and upgrade.
Go back and set High Security (if required)
Same issue. I have tried all suggestions stated here and still no joy. Come on Apple get your finger out and fix the issue.