I opened up the incident so that you can "allocate time" to dig into
this.
You seem to be confused about Apple’s support channels here, so let’s see if I can clear that up:
My organisation, Developer Technical Support, aka DTS, provides code-level support for developers. Our primary role is to provide one-on-one support via DTS tech support incidents.
Feedback Assistant is the recommended way to provide feedback, and that includes bug reports, to Apple.
You have opened a Feedback Assistant bug report (hence the
FB in
FB75347484), and the keychain engineering team has asked you for more info about your issue. This is not a tech support incident which means that I’m not directly involved.
In my
earlier post I suggested that you open a
DTS tech support incident. If you had done that then your incident would have been assigned to me (or one of my colleagues) which would allow me to allocate time to look into it.
Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"