I am transferring the application from the old account to the new one.
to post to a new account, I need to delete the application from the old one.
so what I did:
I wrote in support.
I was asked to send additional information (when it happened, browser version, etc.).
I have sent all the information you need.
in response I receive the same letter - send additional information.
this cycle was repeated several times. I think I am communicating with a buggy bot.
this is a very urgent issue for my business, what should i do? I need help.
to post to a new account, I need to delete the application from the old one.
so what I did:
Removed from sale
Removed all purchases and subscriptions
I tried to "Remove app" - but I have error
This app is unable to be removed right now. This app has in-app purchases that are in review. Please try again once these in-app purchases are no longer being reviewed
I wrote in support.
I was asked to send additional information (when it happened, browser version, etc.).
I have sent all the information you need.
in response I receive the same letter - send additional information.
this cycle was repeated several times. I think I am communicating with a buggy bot.
this is a very urgent issue for my business, what should i do? I need help.