HomePod stuck on downloading update

Hello! I bought a HomePod mini and after starting setup it gets stuck on an update. I tried restarting it multiple times and the same issue keeps happening. It's stuck on update 15.1.1. Could anyone help me please?

Today, I bought a HomePod mini for the first time and experienced the same issue as Guz. Apple spent four hours trying to resolve the problem. No success whatsoever. I even exchanged the mini for a new one. Experienced the exact same problem. It remained stuck on trying to download the 15.1.1 update - and thus the functionality of the device was almost nil.

While I had done some searches prior and during all of this, I finally stumbled across a site which reported the same issue with 14.5. And the solution was to go into the Homepod settings and turn soundcheck ON. Almost instantaneously a new window asking to install (as opposed to download) came up. And I was able to install the update without issue and everything seems to work now.

I can only surmise that something is preventing the system from switching normally from the download to the install - and creating a change in the HomePod system settings somehow forces that switching.

See if that doesn't help.

Easiest fix:

Plugin to your computer, and using Finder in Mac or iTunes in Windows, choose "Restore and Update".

;)

Thantelius solution is correct

If you have AdGuard or any other adblocker installed, disable it then continue the download. After this enable the adblocker again

I am also facing same issue, HomePod mini stuck on downloading. There is no way to stop this it’s automatically start whenever you connect. It’s consuming huge internet data while playing any song. It’s consuming 1gb data per song that’s pathetic, unbelievable. i tried changing router and by switching on sound check but no resolution. I really need someone’s help here because it’s total waste of money and I am not able to use it. Thanks

Still stuck downloading v16.0

Have: Restarted the stereo pair of homepods Reset both homepods Powered off/on Apple TV and Homepods seperately and together Turned off router QOS Toggled Sound Check multiple times in conjuction with restarts and resets Toggled on/off Automatic Updates Removed both homepods from Home App Added back to Home App (after this, they worked with iPhone until they paired/connected to Apple TV)

...Currently looking at 2 very expensive paper weights....Can anyone from apple please help?

Solved! Tried all the mentioned solutions but none worked. In the end I plugged the Homepod into my Mac and reset it (search for "Reset Homepod with computer"). This ensures the latest software is installed as well, which seemed to be the issue.

I have the same problem, I bought a HomePod (big) and when I updated it it does not connect me to the internet at home, I have followed all the tutorials

• Update IOS on my iPhone.
• Turn the Wi-Fi off and on.
• I put “forget this network”.
• Restart iPhone.
• Turn off iPhone.
• Delete and installed the Home app.
• Reset network settings on my iPhone.
• Update HomePod to the latest version.
• Try pairing from the iPad.
• Check my Wi-Fi connection.

But nothing worked, before I updated the new version on the HomePod, the music could be heard but when it asked me to update it took about 3 hours and it no longer connected to my Wi-Fi and it happened to me with 2 HomePods, I bought the first one and the same one came out problem and they changed it for another one that also has the same problem.

My wifi works great on all my devices but I don't know what's happening on my HomePod.

Now I see that the solution they say is to connect it to the laptop, but in my case I have the large HomePod and it does not have a USB port, please ask for help if there is a solution, thanks in advance