Face ID not working in App Store after upgrade from beta iOS 15

App Store Distribution & Marketing General
Rhysmordaunt123 OP
Created Jan ’22
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I was using the iOS 15 beta on my iPhone 12 Pro Max, long story short after upgrading to the full release of iOS 15, my iPhone will not prompt to use faceid for App Store or iTunes Store purchases.

I’ve tried signing in and out of iCloud, disabling and renabling Face ID but no luck. I see others have had this issue since the general release of iOS 15 but no comment has been made by apple support.

Any advice on a solution?

Replies  1
Boosts  1
Views  379
Participants  2
linded OP
22h

Just upgraded iPhone 12 Pro to iOS 26.4 from 15.x and now iPhone claims Face ID is required because Device Protection is enabled but device claims there is a problem with the TrueDepth camera so many apps and settings are not accessible! is there a developer mode software setting fix to reenable TrueDepth camera or to disable device protection till you fix truedepth camera compatibility issue in latest iOS?

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Face ID not working in App Store after upgrade from beta iOS 15
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