Need correct notifications for previous malformed notifications from Apple.

Question

Kiyeong OP

Created Mar ’22

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Related this article, Wrong notifications were sent to our applications from 17~18 Mar.

We checked Apple already fixed the issue and don't send malformed notifications anymore.

However, We missed the notifications that has malformed data for that period due to above issue. In our application, Now some subscription status are not sync with actual subscription status in Apple.

We need correct formatted notifications for previous erroneous ones. Could Apple can help to resend correct notifications for those erroneous notifications created?

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Answer 1

App Store Commerce Engineer OP

Apple

Mar ’22

In the malformed notifications, the latest_receipt field was not affected. As such, we recommend calling Verify Receipt with this receipt for any notifications received in this period to get an updated status.

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