Apple device reset popup doesn't appear for automatic renewal enabled accounts

Hi! We have enabled automatic renewal for apple developer account of our company. Today is our renewal date and it was renewed already. But the device reset popup doesn't show up yet. Can anyone help me with this? We have already exceeded our registered device limit and we have to wait another year for device resetting otherwise. Thanks!

Replies

Hello,

I'm not seeing any paid membership associated with this Apple ID that you have used to post this question. Could you please contact Apple Developer Support for your inquiry about device reset?

https://developer.apple.com/contact