iPhone has been disabled

Asking as someone with zero coding knowledge, what is the point of disabling phones with no way to regain data left in the phone? While theft is a possibility from which phone is being protected, many iPhone users have ended up locked out of their phone and having it disabled because their touchpad function was messed up in a fall or minor accident.

Giving no one access to the data, which at this point of time, is STILL on the phone makes no sense to me. Like there must be some point for it still being on there right?? But no, my data, photos are still on the phone but there is no way to get to it - DO ANYTHING and it's gone. Do nothing - and it's as good as gone.

And only help you can offer at this point is restore the phone to gain access to a phone that's wiped clean. The phone already has lost it's appeal!! Shouldn't there be another way, at least via proof of itunes ownership or something similar to GET BACK IN to that device?

Unless it is a punishment programme for people who miss out on keeping regular backups, the way it works now is imo flawed.

  • we devs don't work with OS and hardwares😂 ask it at here

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Hi there,

You might have better luck asking this question over in Apple Support Communities run by Apple Support.

It is not easy to understand your post.

what is the point of disabling phones

I do not read in your post it is disabled, but you have either lost data.

What happened to your iPhone for it to be disabled ?

But no, my data, photos are still on the phone but there is no way to get to it

How do you know ? Can you get some information about your data ?

If you save to iCloud, no data lost.

Did you contact support to check if an Apple Center could handle this ?

  • Yeah I ended up venting here after talking with support. Also lowkey hoping to find a way to get to data.

    The touchpad malfunctioned and ran out of attempts for unlock tries, phone was disabled. I get this part. But what I got to know from support is, right now, the phone's data is not erased but the only way to open the phone (in my case, it is to access the data) would be by restoring the phone, and restoring in itself deletes everything on the device. So it is a pointless route.

    iCloud backup had been pushed back for some time before this happened, didn't expect to totally lose the contents as long as the phone stayed with us.

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