IAP - 3.1.3(e) - Is my app service digital or physical?

Hi,

I work for a company which has two apps:

  • one app for businesses to create job offers
  • one app for anyone who is looking for a job and wants to apply to a position (we won't talk about this app, everything is free here for everyone)

Our business model is like this:

  • business representatives will publish (for free) job offers, candidates will receive the offer and apply (for free)
  • everything is free for the B2B app until they want to access the candidates contact information. In order to access the phone number or email of a candidate they have to "activate" the job offer and pay a one-time fee to us. Once the job offer is activated, they can contact as many candidates as they want
  • businesses can subscribe to a monthly payment in order to have unlimited access to the contact information of all candidates in all of their published job offers

So basically, what we sell is the means of contacting our candidates. Everyone has access to all features of the app, the only thing missing is: if you don't pay, you can't contact people (by phone or email, so outside of the app).

I think this is a real world service, and not a digital one. We could do (and we are doing) that through our websites, our Android App and sometimes even over the phone with some big clients (the client doesn't use the app). Everything accessible through one-time payment (for one job offer) or monthly subscription (unlimited offers).

I think the app is compliant with the 3.1.3(e) rule, and doesn't need to implement IAP for our IOS app.

What do you think?

Thank you for your time,

It is not physical but service. But it seems to fall into 3.1.3(e) category.

I would advise you to explain clearly this when submitting, in a comment to reviewer.

Thank you for your answer, I think it does fall into 3.1.3(e).

IAP - 3.1.3(e) - Is my app service digital or physical?
 
 
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