AR camera is always black!

I have an Iphone 12 Pro and want to use the AR function, but the picture is black everywhere. With Pokemon Go, with the measuring app and a random app for AR (to test).

  • I have the latest update (IOS 16.1)
  • I have assigned the required rights to all apps
  • It has never worked
Up vote post of Domebre Down vote post of Domebre
533 views
Posted by
Domebre
Reply
Add a Comment

Replies

Hi there,

You might have better luck asking this question over in Apple Support Communities run by Apple Support.

Posted by
Wawa_Apple
Up vote reply of Wawa_Apple Down vote reply of Wawa_Apple
Add a Comment

Could you please file a bugreport including a sysdiagnose from your device after reproducing the problem?

Information on how to capture a sysdiagnose: https://developer.apple.com/bug-reporting/profiles-and-logs/

Posted by
Frameworks Engineer
Up vote reply of Frameworks Engineer Down vote reply of Frameworks Engineer
Add a Comment