Is there a way to debug and investigate an IOS app remote?
I have a customer who has issues with my app and has a lot of unexpected problems like buttons do not respond, random SSL certificate issues, etc. Is there a way to get a log from the device remote? I have the opportunity to contact the customer.
The approach I generally recommend is:
Use the system log for your own logging within your app.
Have the customer send you a sysdiagnose log.
The sysdiagnose log includes a snapshot of the system log and that includes both system log entries and your log entries.
For more info, hints and tips, see Your Friend the System Log.
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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"
