Smart banner not appearing

Hi everyone.

I'm having some problems with the smart banner. When the app is installed, the banner works correctly. However, if the app is not installed, the banner doesn't appear.

We have a configuration as follows:

<meta name="apple-itunes-app" content="app-id=1472982393">

When I use any other app's ID in the meta tag, it works correctly.

Did you figure it out? I’m having the same issue

Smart banner not appearing
 
 
Q