Launch Issue - Blank Screen - Specifically, your app landed on a blank screen. No content was loading.

** I am having this issue when publishing my app in appstore and this issue does not appear in any simulator or on a real device when doing internal testing with test flight. But when testing with public link some times it shows the blank screen and after kill and re open the app for few times it works.

Do any one have solution for this? I tried so many options but not worked. **

Guideline 2.1 - Performance - App Completeness

We discovered one or more bugs in your app. Specifically, your app landed on a blank screen. No content was loading. Please review the details below and complete the next steps.

Steps to reproduce:

  • Launch

Review device details:

  • Device type: iPad
  • OS version: iOS 17.1.2

Next Steps

Please run your app on a device to reproduce the issues, then revise and submit your app for review. If at first you're unable to reproduce the issue, try the following:

  • For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce.
  • For app updates, install the new version as an update to the previous version, then follow the steps to reproduce.

If we misunderstood the intended behavior of your app, please reply to this message in App Store Connect to provide information on how these features were intended to work.

Resources

  • For information about testing apps and preparing them for review, see Testing a Release Build.
  • To learn about troubleshooting networking issues, see About Networking.
  • Watch a video from App Store Review with tips for preventing common rejections.

Please see attached screenshot for details.

Replies

Check the logs when testing with public link.