My app was rejected because it offers repair services for mobile devices not produced by Apple

Programming Languages Swift
Mohammed_Alsaifi OP
Created Feb ’24
Replies 2
Boosts 0
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Participants 3

Hello,

My app was rejected because it offers repair services for mobile devices not produced by Apple. Could any body explain to me what's the problem here and how can I avoid app rejection due to it.

My app is selling mobile spare parts for all kinds of mobiles it doesn't provide any kind of repair services, it just sell mobile spare parts and mobile maintenance tools like tweezers, does the problem is with maintenance tools?!

This is apple rejection message:

Guideline 2.3.10 - Performance - Accurate Metadata

We noticed that your app includes functionality that isn't focused on the iPhone, iPad, Mac, Apple TV, or Apple Watch experience. Specifically, your app offers repair services for mobile devices not produced by Apple, which is not appropriate for the App Store.

Replies  2
Boosts  0
Views  599
Participants  3
endecotp OP
Feb ’24

how can I avoid app rejection due to it

You can't avoid it; they don't want your app on their store.

0
App Review OP
Apple
Feb ’24

If you disagree with the outcome of our review, you may consider submitting an appeal to the App Review Board.

When filing your appeal, make sure to:

  • Provide specific reasons why you believe your app complies with the App Store Review Guidelines.
  • Submit only one appeal per rejection.
  • Respond to any requests for additional information before submitting an appeal.

The App Review Board will contact you directly as soon as they've completed their investigation.

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My app was rejected because it offers repair services for mobile devices not produced by Apple
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