iOS app access PHPhotoLibrary crash

Hi! Recently our app had a strange crash. It's about PHPhotoLibrary. We can't reproduce it. And we can sure the user has authorized the album. It has been troubling us for a month.

Has anyone encountered similar problems?

Exception: Access to the photo library is not allowed until the photo library is obtainable.

Here is the crash stack.

Stack trace: Fatal Exception: NSInternalInconsistencyException 0 CoreFoundation 0xecb28 __exceptionPreprocess 1 libobjc.A.dylib 0x2af78 objc_exception_throw 2 PhotoLibraryServices 0x60d6c -[PLPhotoLibrary loadDatabaseWithOptions:error:] 3 PhotoLibraryServices 0x64dec +[PLPhotoLibrary newPhotoLibraryWithName:loadedFromBundle:options:error:] 4 Photos 0xf2810 newPhotoLibrary 5 Photos 0xf2328 __50-[PHPhotoLibrary initWithPhotoLibraryBundle:type:]_block_invoke_4 6 PhotoLibraryServicesCore 0x446c __27-[PLLazyObject objectValue]block_invoke 7 PhotoLibraryServicesCore 0x43e0 PLResultWithUnfairLock 8 PhotoLibraryServicesCore 0x4388 -[PLLazyObject objectValue] 9 Photos 0xf092c -[PHPhotoLibrary backgroundQueuePhotoLibrary] 10 Photos 0xf0830 -[PHPhotoLibrary photoLibraryForCurrentQueueQoS] 11 Photos 0xf72bc -[PHPhotoLibrary(PXCPLStatus) managedObjectContextForCurrentQueueQoS] 12 Photos 0x17d800 -[PHQuery createFetchRequestIncludingBasePredicate:] 13 Photos 0x17d37c -[PHQuery fetchRequest] 14 Photos 0x1fb2fc -[PHFetchResult initWithQuery:oids:registerIfNeeded:usingManagedObjectContext:] 15 Photos 0x1fb16c -[PHFetchResult initWithQuery:] 16 Photos 0x17bc8c __23-[PHQuery executeQuery]block_invoke 17 Photos 0x17ee74 PHQueryForAssetCollectionType_Album_block_invoke_97 18 Photos 0x17bb98 -[PHQuery executeQuery] 19 Photos 0x3a744 __67+[PHAssetCollection fetchAssetCollectionsWithType:subtype:options:]block_invoke 20 Photos 0x1704e4 +[PHObject authorizationAwareFetchResultWithOptions:fetchBlock:] 21 Photos 0x3a69c +[PHAssetCollection fetchAssetCollectionsWithType:subtype:options:] 22 INSBusinessServices 0x46b994 PHPhotoLibrary.fetchAlbums(withName:) + 391 (PHPhotoLibrary+Custom.swift:391) 23 Insta360 ONE R 0x5008ac closure #1 in Album.loadMediasAtSystemAlbum(notNeedTypeIsVideo:) + 122 (Album+Assets.swift:122) 24 ReactiveSwift 0x19b70 closure #1 in SignalProducer.init(:) + 112 (SignalProducer.swift:112) 25 ReactiveSwift 0x2da50 partial apply for closure #1 in GeneratorCore.makeInstance() + 433 (SignalProducer.swift:433) 26 ReactiveSwift 0x192d8 SignalProducer.startWithSignal<A>(:) + 227 (SignalProducer.swift:227) 27 ReactiveSwift 0x2eb14 partial apply for closure #1 in closure #1 in SignalProducer.start(on:) + 2045 (SignalProducer.swift:2045) 28 INSFoundationKit 0xe5010 partial apply for closure #1 in GCDGloabalScheduler.schedule(:) + 19 (GCDAide.swift:19) 29 INSFoundationKit 0xe50c4 partial apply for closure #1 in static GCDAide.asyncOnGlobal(after::) 30 INSFoundationKit 0x25338 thunk for @escaping @callee_guaranteed () -> () 31 libdispatch.dylib 0x213c _dispatch_call_block_and_release 32 libdispatch.dylib 0x3dd4 _dispatch_client_callout 33 libdispatch.dylib 0x72d8 _dispatch_continuation_pop 34 libdispatch.dylib 0x68f4 _dispatch_async_redirect_invoke 35 libdispatch.dylib 0x15894 _dispatch_root_queue_drain 36 libdispatch.dylib 0x1609c _dispatch_worker_thread2 37 libsystem_pthread.dylib 0x1ee4 _pthread_wqthread 38 libsystem_pthread.dylib 0x1fc0 start_wqthread