I need help with this, I hope you can help me, my publication has already been rejected, I have written to support but no response, and I don't know how to proceed with this.
Guideline 2.1 - Information Needed
We have started our review, but we need additional information to continue. Specifically, it appears your app may access or include paid digital content or services, and we want to understand your business model before completing our review.
Next Steps
Please review the following questions and provide as much detailed information about your business model as you can.
- Who are the users that will use the paid content in the app?
- Where can users purchase the content that can be accessed in the app?
- What specific types of previously purchased content can a user access in the app?
- What paid content, subscriptions, or features are unlocked within your app that do not use in-app purchase?
- Can users purchase physical goods or services together with digital content in your app? If so, please describe how the physical and digital content are connected and why you bundle them together in a single purchase.