new TestFlight not sending out notifications (push and email) of new build to test

App Store Distribution & Marketing TestFlight TestFlight

Created Apr ’17

Replies 23

Boosts 0

Views 18k

Participants 22

Hello,

I noticed that there recently was an update with TestFlight, and with that update, apparently the push notification and email confirmation that went out with each new build is not sending out. Has anyone experienced this issue recently? TestFlight says the invtiations were sent out to my internal testing group and the testers are able to see the new build and download per usual in TestFlight. However, none of them received the notification that was sent out with each invitation before the update to TestFlight.

Is this a bug or has anyone found a workaround to this problem?

-Kyle

Boost

Plan to Eat OP

Jun ’17

We have had the same issue (which is very frustrating) and have been sending out our own emails for each version release explaining how to upgrade our app.

Does Apple ever respond to bug reports like this?

FaridHaddad OP

Jun ’17

Any news about this matter ? i have the same problem

DaleOne OP

Jun ’17

I have the same problem.

GoRoS OP

Jun ’17

I have the same problem here, no push, no mail notification either.

antonioribeiro OP

Jul ’17

Another one with the very same problem here. Any news on it?

abbood1515 OP

Jul ’17

What message are you mentioning while sending your own email about app updates to external testers?

jonfield44 OP

Jul ’17

Same, when adding email address manually, I can see the email address in there but there is no status listed. Usually it will show 'Resend Invite' but nothing.

ManOnTheMoonDude OP

Aug ’17

Hi all,

We had the same problem in our company and found a solution in another thread.

Here's the URL to the answer: https://forums.developer.apple.com/message/229512#229512