Dear App Store Review Team,
We have made the necessary changes to our app, addressing any elements that might have caused similarities with other apps, such as shared open-source components. However, our app is still being rejected under Guideline 4.3. We are unclear on the specific reason for this.
Could you please clarify which app our app is being compared to? Is the similarity in the code or the design? If it's the design, could you provide further guidance on which parts are considered similar? With a limited number of UI styles available, we are unsure if it is essential to create a completely unique design to comply with Guideline 4.3.
Our app distinguishes itself through its operations, such as having a 99% message delivery success rate and providing superior service. However, these differences may not be immediately visible within the app itself. We would greatly appreciate clearer feedback and more specific advice on how to address this issue.
Additionally, we are curious why our app can be successfully published on Google Play but faces potential removal from the App Store. Could you provide a reasonable explanation instead of a standard template response? Our app is scheduled to be removed by the 20th, so time is of the essence. We kindly ask for your assistance in resolving this matter to avoid wasting time for both parties.
Thank you for your understanding and cooperation. We look forward to your response.
Sincerely
Thank you for your post. We're investigating your request. A representative from App Review will contact you shortly to provide further assistance. If you continue to experience issues during review, please contact us.
