mac installer is crashing in macos15 after successfully installing.

Hi Team,

mac installer is crashing in macos15 after successfully installing. but it is working in below mac os versions.

.app file in successfully code signed and notarized.

crash logs is attahced, please check.

below is our entitlement.plist file for reference. <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>com.apple.security.cs.allow-jit</key> <true/> <key>com.apple.security.cs.allow-dyld-environment-variables</key> <true/> <key>com.apple.security.cs.allow-insecure-bundle-execution</key> <false/> <key>com.apple.security.cs.disable-executable-page-protection</key> <false/> <key>com.apple.security.cs.enable-hardened-runtime</key> <true/> </dict> </plist>

we are clueless what is causing issues in macos 15 as we are unable to luanch it post succesful installation.

please kind take a look into the logs attached and help us resolve the issues.

Thanks, NareshG

You can find general advice on debugging issues like this in Resolving Trusted Execution Problems. I recommend that you start with syspolicy_check.

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hi,

we are able the launch the installer form the command line by execuing the below shell script.

#!/bin/bash

./nw/nw_mac/Visualizer.app/Contents/MacOS/Visualizer .

but when we click to luanch visualizer post installation we are seeing the below error msg screen popup.

"The application "Visualizer" can't be opened"

is there a bug in macos 15, should i upgrade macos 15.0.1 ??

What did the syspolicy_check test show?

Share and Enjoy

Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hi,

I have latest crash report and we are still having luanch issues in mac os 15.

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Incident Identifier: 6ECB4F5A-6CC7-4945-BB0E-EE6A640D0F43
CrashReporter Key:   EC865096-E7C0-1F2D-223E-58F03E017D8C
Hardware Model:      MacBookPro16,1
Process:             QuantumVisualizer [83417]
Path:                /private/var/folders/*/QuantumVisualizer.app/Contents/MacOS/QuantumVisualizer
Identifier:          iainstall.ae80f30c-1f12-11b2-a595-85c457c470b8
Version:             InstallAnywhere 2015 Installer (17.0)
Code Type:           X86-64 (Native)
Role:                Default
Parent Process:      launchd [1]
Coalition:           iainstall.ae80f30c-1f12-11b2-a595-85c457c470b8 [13201]

Date/Time:           2024-10-25 16:01:25.8246 +0530
Launch Time:         2024-10-25 16:01:25.7371 +0530
OS Version:          macOS 15.0.1 (24A348)
Release Type:        User
Report Version:      104

Exception Type:  EXC_CRASH (SIGKILL (Code Signature Invalid))
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: CODESIGNING 1 Taskgated Invalid Signature

Triggered by Thread:  0

Thread 0 Crashed:
0   dyld_path_missing             	       0x10da38000 _dyld_start + 0
1   main_executable_path_missing  	       0x10c5ea000 ???


Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ff7b3915ad8
   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000
  rip: 0x000000010da38000  rfl: 0x0000000000000200  cr2: 0x0000000000000000
  
Logical CPU:     0
Error Code:      0x00000000 
Trap Number:     0


Binary Images:
       0x10da33000 -        0x10dabffff dyld_path_missing (*) <69c73748-37ae-3a6f-83af-690645c3da75> /dyld_path_missing
       0x10c5ea000 -        0x10c5f5fff main_executable_path_missing (*) <8373db42-574c-37cf-b911-ea8f97ee7b3a> /main_executable_path_missing
               0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report:
dyld_process_snapshot_get_shared_cache failed

EOF

-----------
Full Report
-----------

{"app_name":"QuantumVisualizer","timestamp":"2024-10-25 16:01:25.00 +0530","app_version":"InstallAnywhere 2015 Installer","slice_uuid":"8373db42-574c-37cf-b911-ea8f97ee7b3a","build_version":"17.0","platform":0,"bundleID":"iainstall.ae80f30c-1f12-11b2-a595-85c457c470b8","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.0.1 (24A348)","roots_installed":0,"name":"QuantumVisualizer","incident_id":"6ECB4F5A-6CC7-4945-BB0E-EE6A640D0F43"}
{
  "uptime" : 14000,
  "procRole" : "Default",
  "version" : 2,
  "userID" : 502,
  "deployVersion" : 210,
  "modelCode" : "MacBookPro16,1",
  "coalitionID" : 13201,
  "osVersion" : {
    "train" : "macOS 15.0.1",
    "build" : "24A348",
    "releaseType" : "User"
  },
  "captureTime" : "2024-10-25 16:01:25.8246 +0530",
  "codeSigningMonitor" : 0,
  "incident" : "6ECB4F5A-6CC7-4945-BB0E-EE6A640D0F43",
  "pid" : 83417,
  "cpuType" : "X86-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2024-10-25 16:01:25.7371 +0530",
  "procStartAbsTime" : 14413312806676,
  "procExitAbsTime" : 14413399564550,
  "procName" : "QuantumVisualizer",
  "procPath" : "\/private\/var\/folders\/*\/QuantumVisualizer.app\/Contents\/MacOS\/QuantumVisualizer",
  "bundleInfo" : {"CFBundleShortVersionString":"InstallAnywhere 2015 Installer","CFBundleVersion":"17.0","CFBundleIdentifier":"iainstall.ae80f30c-1f12-11b2-a595-85c457c470b8"},
  "storeInfo" : {"deviceIdentifierForVendor":"3815B69F-5196-5143-91F2-E9F3D045803E","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "iainstall.ae80f30c-1f12-11b2-a595-85c457c470b8",
  "crashReporterKey" : "EC865096-E7C0-1F2D-223E-58F03E017D8C",
  "codeSigningID" : "",
  "codeSigningTeamID" : "",
  "codeSigningFlags" : 16777216,
  "codeSigningValidationCategory" : 0,
  "codeSigningTrustLevel" : 4294967295,
  "bootSessionUUID" : "95777572-5053-4042-B6DD-06901C776A41",
  "wakeTime" : 501,
  "bridgeVersion" : {"build":"22P353","train":"9.0"},
  "sleepWakeUUID" : "3C44DD0A-C3DB-40AB-89D1-B2AA7D929DAB",
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"},
  "termination" : {"flags":66,"code":1,"namespace":"CODESIGNING","indicator":"Taskgated Invalid Signature"},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":314816,"threadState":{"r13":{"value":0},"rax":{"value":0},"rflags":{"value":512},"cpu":{"value":0},"r14":{"value":0},"rsi":{"value":0},"r8":{"value":0},"cr2":{"value":0},"rdx":{"value":0},"r10":{"value":0},"r9":{"value":0},"r15":{"value":0},"rbx":{"value":0},"trap":{"value":0},"err":{"value":0},"r11":{"value":0},"rip":{"value":4523786240,"matchesCrashFrame":1},"rbp":{"value":0},"rsp":{"value":140701846297304},"r12":{"value":0},"rcx":{"value":0},"flavor":"x86_THREAD_STATE","rdi":{"value":0}},"frames":[{"imageOffset":20480,"symbol":"_dyld_start","symbolLocation":0,"imageIndex":0},{"imageOffset":0,"imageIndex":1}]}],
  "usedImages" : [
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4523765760,
    "size" : 577536,
    "uuid" : "69c73748-37ae-3a6f-83af-690645c3da75",
    "path" : "\/dyld_path_missing",
    "name" : "dyld_path_missing"
  },
  {
    "source" : "P",
    "arch" : "x86_64",
    "base" : 4502495232,
    "size" : 49152,
    "uuid" : "8373db42-574c-37cf-b911-ea8f97ee7b3a",
    "path" : "\/main_executable_path_missing",
    "name" : "main_executable_path_missing"
  },
  {
    "size" : 0,
    "source" : "A",
    "base" : 0,
    "uuid" : "00000000-0000-0000-0000-000000000000"
  }
],
  "vmSummary" : "ReadOnly portion of Libraries: Total=956K resident=0K(0%) swapped_out_or_unallocated=956K(100%)\nWritable regions: Total=8204K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8204K(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nSTACK GUARD                       56.0M        1 \nStack                             8192K        1 \nVM_ALLOCATE                          4K        1 \n__DATA                              24K        4 \n__DATA_CONST                        24K        1 \n__DATA_DIRTY                         8K        2 \n__LINKEDIT                         368K        4 \n__TEXT                             612K        2 \n__TPRO_CONST                       276K        1 \nmapped file                        4.3G       26 \nshared memory                        8K        2 \n===========                     =======  ======= \nTOTAL                              4.4G       45 \n",
  "legacyInfo" : {
  "threadTriggered" : {

  }
},
  "logWritingSignature" : "f77a2f8a951e83bcb95ea2ab47a3b807770d25ed",
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "639124e81d92412bfb4880b3",
      "factorPackIds" : {

      },
      "deploymentId" : 240000012
    },
    {
      "rolloutId" : "64b21a7351cbb02ce3442e4e",
      "factorPackIds" : {
        "REMINDERS_GROCERY" : "6647f0f7b6a75d3dc32993e7"
      },
      "deploymentId" : 240000042
    }
  ],
  "experiments" : [
    {
      "treatmentId" : "45f4e2a5-551b-4bc2-a2dc-19c244dda8f8",
      "experimentId" : "6643969b3099cf28e049862f",
      "deploymentId" : 400000007
    }
  ]
},
  "reportNotes" : [
  "dyld_process_snapshot_get_shared_cache failed"
]
}

Model: MacBookPro16,1, BootROM 2069.0.0.0.0 (iBridge: 22.16.10353.0.0,0), 8 processors, 8-Core Intel Core i9, 2.3 GHz, 16 GB, SMC 
Graphics: Intel UHD Graphics 630, Intel UHD Graphics 630, Built-In
Display: Color LCD, 3072 x 1920 Retina, Main, MirrorOff, Online
Graphics: AMD Radeon Pro 5500M, AMD Radeon Pro 5500M, PCIe, 4 GB
Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, DDR4, 2667 MHz, Micron, 8ATF1G64HZ-2G6E1
Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, DDR4, 2667 MHz, Micron, 8ATF1G64HZ-2G6E1
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 26 2024 22:36:01 version 9.30.514.0.32.5.94 FWID 01-68d7ff80
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: T2Bus
USB Device: composite_device
USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 63.5
Thunderbolt Bus: MacBook Pro, Apple Inc., 63.5

Thanks, Naresh

mac installer is crashing in macos15 after successfully installing.
 
 
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