BadDeviceToken Error in Live Activities

Hello everyone,

I’m currently receiving feedback from clients in a production environment who are encountering a BadDeviceToken error with Live Activities, which is preventing their states from updating. However, for other clients, the token is working fine and everything functions as expected.

I’m collaborating with the back-end developers to gather more information about this issue, but the only log message we’re seeing is:

Failed to send a push, APNS reported an error: BadDeviceToken

I would greatly appreciate it if anyone could provide some insight or information on how to resolve this issue.

Please share the apns-id of a failed push.

BadDeviceToken Error in Live Activities
 
 
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