Guideline 4.3(a) - Design - Spam

Hi,

Thank you for your feedback regarding our app submission. We understand that the latest version was rejected under Guideline 4.3(a) - Design - Spam.

We would like to confirm that our app is unique, combining casual gaming and video chat to deliver an engaging and distinct user experience.

This update is critical for ensuring optimal performance on iOS 18 and providing a seamless experience for users who have already upgraded. We hope to resolve this matter fully and avoid encountering similar issues with this guideline in future submissions.

We kindly request that the review team re-evaluate our app’s uniqueness and design. Additionally, we would greatly appreciate your assistance in expediting the review process so we can release this important update to our users.

If further clarification or additional information is needed, please don’t hesitate to reach out.

Thank you for your understanding and support.

Best regards, The Fachat Team

That's not a question for the forum (developers here cannot do anything and this forum is not an official channel to Apple).

So, you should either reply to reviewer or contact support.

Thank you for your post. If you disagree with the outcome of the review, we recommend submitting an appeal to the App Review Board. When filing your appeal, make sure to:

  • Provide specific reasons why you believe your app complies with the App Review Guidelines.
  • Submit only one appeal per rejection.
  • Respond to any requests for additional information before submitting an appeal.

Once you have submitted the appeal we can escalate it to the App Review Board for review. The App Review Board will contact you directly as soon as they've completed their investigation.

Guideline 4.3(a) - Design - Spam
 
 
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