Guideline 3.2.1(viii) - Business - Other Business Model Issues - Acceptable Your app provides loan services without meeting all the requirements for apps providing these services.

I am Pakaytip,Here is the detail infomation about my issue: The first time I registered a developer account for my organization, I used my gmail email address. When I submitted the app for review for the first time, the review team replied to me that because our app provides loan services, the developer account must use an email address in the same domain as the company. So I followed the guidance of the developer rules and transferred the holder of our developer account from my previous gmail to the current email address with the same domain as the company in Membership: ******@thiensuratleasing.com

Now the name of our organization is: THIENSURAT LEASING COMPANY LIMITED Account Holder: ******@thiensuratleasing.com

But when I resubmitted for review, I still received a rejection for issue 3.2.1, as follows:

__****Hello,

Thank you for your response.

However, in terms of 3.2.1, we continued to find that the verified email domains for the "Contract Admin" only end with gmail.com and do not match domains for the submitting company or partnered financial institution.

Should you require additional assistance, you can use the contact us page to request help with setting up or distributing your app through App Store Connect.

We look forward to reviewing your resubmission.

Best regards,

App Review** **__

So, I want to know how to update the email address here in "Contract Admin"?

Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Guideline 3.2.1(viii) - Business - Other Business Model Issues - Acceptable Your app provides loan services without meeting all the requirements for apps providing these services.
 
 
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