I can't unlock my extern device. I have the followed crah report as I try to enter my password. The device was once used on a microsoft computer, idk if it's linked somehow. Does anyone know what to do ?
Translated Report (Full Report Below)
Process: WD Drive Unlock [1303] Path: /Volumes/VOLUME/WD Drive Unlock.app/Contents/MacOS/WD Drive Unlock Identifier: com.westerndigital.WDDriveUnlock Version: 2.0.0.45 (2.0.0.45) Code Type: X86-64 (Translated) Parent Process: launchd [1] User ID: 501
Date/Time: 2024-11-23 11:49:58.9117 +0100 OS Version: macOS 14.3.1 (23D60) Report Version: 12 Anonymous UUID: 867E7C29-A5F7-9384-C84A-E8DD7E31CF51
Time Awake Since Boot: 270 seconds
System Integrity Protection: enabled
Notes: PC register does not match crashing frame (0x0 vs 0x7FF80BA0BF60)
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000 Exception Codes: 0x0000000000000001, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [1303]
VM Region Info: 0 is not in any region. Bytes before following region: 4294967296
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
--->
__TEXT 100000000-100011000 [ 68K] r-x/rwx SM=COW ... Drive Unlock
Error Formulating Crash Report: PC register does not match crashing frame (0x0 vs 0x7FF80BA0BF60)