Invalid_request Error When Remapping User Identifiers After App Transfer

Hello,

We recently transferred our iOS app from an individual developer account to a corporate account. By following this guide (link), we successfully obtained the transfer identifiers for all our current users and have stored the data fetched from Apple.

Now that the transfer has been completed for about 10 hours, we're attempting to remap the old identifiers to the new ones using this guide (link). Unfortunately, all our requests are returning an 'invalid_request' error. I've noticed others have faced the same problem, but I haven't found a solution yet.

Can anyone help me resolve this issue?

Answered by DTS Engineer in 818296022

Hi @hollatech,

Please see the following technotes to learn more about the expectations and guidance to troubleshoot these errors:

If the information above does not aide in resolving your issues, please follow the steps outlined in the post below, then respond here with your Feedback ID.

Gathering required information for troubleshooting Sign in with Apple user migration

https://developer.apple.com/forums/thread/762829

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Hi @hollatech,

Please see the following technotes to learn more about the expectations and guidance to troubleshoot these errors:

If the information above does not aide in resolving your issues, please follow the steps outlined in the post below, then respond here with your Feedback ID.

Gathering required information for troubleshooting Sign in with Apple user migration

https://developer.apple.com/forums/thread/762829

Cheers,

Paris X Pinkney |  WWDR | DTS Engineer

Invalid_request Error When Remapping User Identifiers After App Transfer
 
 
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