Open Graph Metadata & SSL Issue on iOS/macOS

Question

Anjaly_Chandran OP

Created 1w

Replies 1

Boosts 0

Participants 2

Hi Team,

We’re encountering an issue where Open Graph metadata (e.g., og:image) isn’t rendering properly on iOS/macOS platforms or WhatsApp previews. Here’s a brief summary of the problem: SSL Configuration: Our SSL Labs report shows a grade of B due to: Improper certificate chain setup. Outdated cipher suites (e.g., TLS_RSA_WITH_3DES). Support for deprecated TLS protocols (1.0/1.1). Frontend Observations: Metadata (e.g., og:image) is not reliably picked up on iOS/macOS crawlers. Crawlers may have issues accessing assets due to CORS or TLS limitations. What We Need: Guidance on resolving Open Graph preview issues specific to iOS/macOS environments. Best practices for ensuring compatibility with Apple’s crawlers and WhatsApp on iOS. Suggestions for optimizing server-side SSL/TLS configurations and frontend setup to improve metadata visibility.

We’re currently using Next.js 14 for the frontend. Any insights or debugging tips are greatly appreciated!

Thanks in advance!

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Answer 1

Engineer OP

Apple

1w

Our engineering teams need to investigate this issue, as resolution may involve changes to Apple's software. I'd greatly appreciate it if you could open a bug report and post the FB number here once you do. Bug Reporting: How and Why? has tips on creating your bug report.

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