Hello, my Apple developer account renewal was repeatedly charged twice, and I received successful renewal emails on both occasions, October 17th and December 2nd. The fees were also deducted from my credit card. I sent an email to apple support did not receive a response. Moreover, on December 10th, my developer account was suspended, and the email stated that the renewal failed. May I ask what is the reason for this? Can the account be restored, and can the overcharged fees be refunded? thank you