developer account renewal was repeatedly charged twice and account has been disabled

Hello, my Apple developer account renewal was repeatedly charged twice, and I received successful renewal emails on both occasions, October 17th and December 2nd. The fees were also deducted from my credit card. I sent an email to apple support did not receive a response. Moreover, on December 10th, my developer account was suspended, and the email stated that the renewal failed. May I ask what is the reason for this? Can the account be restored, and can the overcharged fees be refunded? thank you

developer account renewal was repeatedly charged twice and account has been disabled
 
 
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