Thanks for your reply.
I have been investigating the issue using the LLDB debugger and I observed that the project is successfully navigating on the Dashboard during debugging.
The API logs are showing successful responses on the server-side, which further complicates the issue. The problem seems to occur on random devices, specifically after an OS update from versions below 18.3.1 to the latest one. After this update, users encounter the issue, but it is resolved when they reinstall the app.
Could you please advise on the next steps to address this issue? I believe the update to the OS might be playing a key role, and we need to identify if any new changes in the OS version are causing this discrepancy.
After further investigation, I realized that I no longer have any devices running OS versions below 18.3.1, as I’ve updated all of them in an effort to reproduce the issue. Unfortunately, this makes it challenging to replicate the problem, especially since it seems to occur specifically when users update from versions below 18.3.1.
As part of the troubleshooting process, I suggest that Apple consider providing an option for developers to downgrade their devices to previous OS versions. This would significantly help in identifying and addressing issues that arise due to OS updates, allowing for more effective debugging and testing.
I hope this suggestion can be considered for future updates, as it would greatly enhance our ability to resolve such issues.
Looking forward to your feedback.