After deploying our app, we encountered an issue where the app fails to launch properly on certain devices.

Hello,

After deploying our app, we encountered an issue where the app fails to launch properly on certain devices.
To rule out potential code issues, we created a new clean project and tested it with the basic setup (certificate, bundle ID, and team).
The app installs and runs fine on most devices, but it fails to open immediately on specific models.
(The affected model is listed below.)

Version: iOS 18.3.1
Model: iPhone 14 Pro

After reviewing the console logs, we found an issue related to the app launching process.

Could this issue be related to the app's configuration or the provisioning profile?
We would appreciate any insight into why this issue occurs only on certain devices.

Thank you for your help!

Written by JongHyunLee in 774578021
Could this issue be related to the app's configuration or the provisioning profile?

What that’s a valid possibility depends on how you’re deploying your app. iOS supports various distribution modules: Development, App Store, TestFlight, Ad Hoc, and In-House (Enterprise). Which are you using?

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Quinn “The Eskimo!” @ Developer Technical Support @ Apple
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After deploying our app, we encountered an issue where the app fails to launch properly on certain devices.
 
 
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