Which option to choose for TestFlight application feedback in the Feedback application?

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Created 1w

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As I've more verbosely asked at apple.stackexchange.com/revisions/479121/1#:~:text=Screenshot-,Screenshot,-I%20am%20able, when reporting feedback for an application installed via TestFlight, which of Feedback Assistant's "Third-Party Apps"'s "Something else not on this list" or "TestFlight" categories are superior?

I ask primarily because applications installed via TestFlight are not enumerated there. However, also because via Feedback Assistant, I can provide significantly better feedback than I can on TestFlight, because of its undermentioned attributes:

I can provide follow-up information as I gain more, and correct old information.
It provides draft functionality, in case I need to take some time to create an actionable report.
I can upload more information, like multiple screenshots and other file types.

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Answer 1

RokeyKokey OP

1w

Accepted Answer

The consensus there was that I should mark it as miscellaneous, rather than TestFlight, per revisions/479122/1#:~:text=The%20second%20option%20goes%20to%20Apple%20and%20is%20for%20feedback%20to%20Apple%20about%20the%20test%20app%20framework%2C%20not%20testing%20a%20specific%20app.

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Answer 2

endecotp OP

1w

I would assume that trying to use Apple's Feedback Assistant to report an issue with a non-Apple app would result in an immediate message saying "Feedback Assistant is for reporting issues with Apple products and services. For issues with third-party apps, please contact the developer of the app directly."

If Feedback Assistant does waste your time collecting bug reports for third-party apps, do be aware that - unless I've been missing something really fundamental for many years - those reports do not reach the actual app developers. If they do anything at all, it will be to decrease the developer's reputation score in some secret Apple database </tin-foil-hat>.

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Answer 3

endecotp OP

1w

FB16934300

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Answer 4

endecotp OP

1w

how have you ascertained this?

I’ve been around since before Feedback Assistant existed. If Apple had included a feature that caused it to forward bug reports in the “Third Party Apps” category to the app developers, I’m pretty confident I would have heard about it.

I guess I could be wrong. Hopefully one of the two other actual app developers on here will post soon.

What have you submitted in that report?

”Some users believe that bug reports filed in Feedback Assistant’s ‘Third-Party Apps’ category are forwarded to the app developers; please change Feedback Assistant to make it clear that those reports are sent only to Apple.”

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