On March 13, I sent a new game to App Store Connect for review, it got "In Review" status within 1 day and remained under review until March 22. It is officially stated in App Store Connect that the review period is 24-48 hours. I also submitted a ticket for this situation and they said that I had to wait and that they could not do anything else. So I canceled the review on March 22, thinking that if I submitted it for review again, it would speed up and I sent an update again. The update I sent on March 22 has been waiting as "In Review" for 16 days. I submitted a ticket 7-8 times during this period, but I did not receive any response. It is unacceptable for a valuable store like the App Store to treat developers in such an irresponsible manner. Moreover, if we remember that they charge developers an annual fee. During this period, all my marketing plans were turned upside down because the game was not released. And I do not know what to do; should I update it again or should I submit it as a new app, what do you think I can do? And who can I reach? Because https://developer.apple.com/contact/topic/select is useless. Thanks!
