I think from January 2025 I'm trying to become a developer for apple. The process was an adventure.
First time I used the website to become a registered developer. All good until i wasn't able to make any inputs in a disabled required field that was required but empty.
I said ok, I'll try to use their support to guide me. After couple of mails I've understood that those answers were like: "sorry for inconvenience but try again maybe you didn't do something as expected". I've restarted the process many times and did tried, nothing worked. So... go back to email with support (note, there is no quick reply, sometimes it takes near a week or so to respond: and the response is "try again, sorry to hear that, let us know if we can help you")
After a month or so i got an email that told me to use the application to enroll. So I decided to use it. So I've canceled my active enroll and moved to the device. My iPad Pro didn't worked, so I moved to MacBook Pro and tried from there with the Developer App. Didn't work....
Go back to email support.
After a while they told me that is an issue with my card and they can't get my money from it, (is the same that I'm using on their store to buy app and it works without any issue).
After another months spent on emails (copule because of their response timing, maximum 2 reply each week) and after I said I'll do my best to find someone from their management to let them know the nightmare that I'm forced to live with the support team, they said let me call you. They called me and their tool for remote view desktop didn't worked so it was like, do this, do that, I did, I did, I tried...ok let's try one more time and don't touch anything after.
I did what they said and they told me that I'll be contacted soon. 2-3 days I waited for the call and...nothing... I did sent reply email support to understand the status of enrollment.
I got this:
" Thanks for your message. I will be happy to provide a status update.
Your orders have not been successful. I am trying once again today.
Since it is Friday, it will take a little longer to process.
I will check on it again on Monday, when we are back in the office.
Kind regards, "
And today is Tuesday and nothing...
I did asked also if you can't take my money just let me know the error that you receive so I'll be able to contact card issuer and ask to verify if that is an issue with it. I did asked and they told me they don't see any issue.
Now I'm stuck,,,,
Do I need to contact Tim just to open a developer account? I think he's busy with more important stuff.
@support