My account is invited to a team as admin I already accept the invitation but I can't find the team on developer.apple.com, appstoreconnect.apple.com even on XCode.
My colleagues also cant find my account on the user and access tab on apple store connect but when he tried to invite me again it throw an error (A user with this email address already exists on this team.)
What should I do to fix this?
What you shouldn't do is create a duplicate post with just a few minor changes. You have one hour to edit your original port. If you're outside of that one-hour window and your edits are necessary, just respond to your original post. No need to clog up the forums with duplicate posts.
I have the same issue, after sending the invite and refreshing the page users disappear from the list, and they cannot accept the invite. Now I can't resend the invite, because they are not showing up in the users list. I can't add them again, because they are already on the team.
Hope this gets resolved soon.
Same here, user invited, accepted invite, can access the site, but not showing on any user list.
I'm having the same issue now a few months later. I contacted support and am waiting to hear back from them. This is one of many issues I've had with testflight. For being a developer platform the developer experience is subpar. I am trying to get my small business off the ground and I can't even get app access to my designer for them to see the whole flow. If a product manager sees this, know that this is one area of many frustrations that is driving developers to your competitors.
I am also having this same issue. The user is not listed under Users and Access, nor under the list of pending invitees, but attempting to add them just results in the "A user with this email address already exists on this team." response.