IAP Product Not Getting Approved – Stuck in Review Loop

Question

Created Jul ’25

Replies 4

Boosts 0

Participants 4

I’m stuck in a loop where my in-app purchase (IAP) product cannot be reviewed because my app version is in “Rejected” status.

In order to submit the IAP for review, I need to submit a new app version and select the IAP product. But since the current version is rejected, I can't select the IAP during submission.

As a result, RevenueCat can't fetch the IAP products, and the app appears to not use in-app purchases, which leads to another rejection.

I’d like to know the correct steps to break this cycle and properly submit both the app and the IAP for review.

Any guidance is appreciated!

Answered by App Review in 850324022

Thank you for your post. We recommend contacting the Developer Support team. They will be able to assist you with submitting your In App Purchases in App Store Connect.

You can reach the Developer Support team using the contact us form.

Answer 1

App Review OP

Apple

Jul ’25

Accepted Answer

Thank you for your post. We recommend contacting the Developer Support team. They will be able to assist you with submitting your In App Purchases in App Store Connect.

You can reach the Developer Support team using the contact us form.

Answer 2

colin-wnbrg OP

Oct ’25

What was the solution to this problem? I’m stuck in exactly the same place.

Answer 3

ShawnLin OP

1w

Hi, thank you for sharing your experience. I’m currently facing a very similar issue. May I kindly ask whether you were able to resolve it, and which Apple support channel or solution worked for you? Any guidance would be greatly appreciated. Thank you very much!

Answer 4

colin-wnbrg OP

1w

What worked for me was going to App Store Connect > Business. Then signing all the necessary agreements, compliance, tax and connecting bank account etc. If you forget to set up the Business part in App Store Connect (because you mainly spend time in the Apps page) RevenueCat will be blocked.

I'm not 100% sure if this was the solution to this problem because it was quite some time ago, but I believe this could be a possible reason.

But I am sure that the problem is not the acceptance of App Store Review, because the RevenueCat paywall needs to work (and can work) before getting accepted by App Store Review.