Hello, We are currently facing an issue where our app was removed from the App Store due to an alleged policy violation. We submitted an appeal on July 25, 2025, but we have not received any confirmation, response, or update since then. This prolonged silence has seriously impacted our operations and caused numerous user complaints and negative feedback. We would appreciate any guidance on:
- How to verify whether our appeal has been received and is under review.
- How to escalate the case to get timely attention from the App Review Team.
We are fully committed to cooperating with Apple and making any necessary adjustments to comply with guidelines. Thank you very much for any assistance or advice.