[Urgent] No Response from App Review Team – Need Help Verifying Appeal Submission

Hello, We are currently facing an issue where our app was removed from the App Store due to an alleged policy violation. We submitted an appeal on July 25, 2025, but we have not received any confirmation, response, or update since then. This prolonged silence has seriously impacted our operations and caused numerous user complaints and negative feedback. We would appreciate any guidance on:

  1. How to verify whether our appeal has been received and is under review.
  2. How to escalate the case to get timely attention from the App Review Team.

We are fully committed to cooperating with Apple and making any necessary adjustments to comply with guidelines. Thank you very much for any assistance or advice.

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

@App Review Thank you for your reply. It has been two days, but we haven’t received any update in App Store Connect. This matter is urgent for our operations and users, so we’d appreciate it if the review team could provide a status update as soon as possible.

[Urgent] No Response from App Review Team – Need Help Verifying Appeal Submission
 
 
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