Hello,
Our auto-renewable subscription products are currently showing as “In Review” in App Store Connect. However, they are not visible in the “In-App Purchases” section of the app version submission, so we cannot confirm or re-attach them to this app version. At the same time, we cannot delete or edit these products while they are in this state.
This has left us in a situation where:
The IAPs are stuck in “In Review” status,
We cannot re-submit or re-attach them,
And your review team cannot complete testing because the subscriptions are not yet approved.
According to Apple’s own documentation, IAPs that are released with an app version only move from In Review to Approved when the app itself is approved. This means they must be reviewed together.
Could you please:
Confirm that our IAPs are correctly attached to this app version and will be reviewed together, or
Reset their status back to “Ready to Submit” so that we can re-attach them properly to this app version?
We want to make sure we are not stuck in a loop where the IAPs cannot be approved until the app is approved, but the app cannot be approved because the IAPs are stuck.
Thank you for your help in resolving this situation.
Best regards,