My user can't pair bluetooth peripheral, due to device lost in SYSTEM BLUETOOTH PREPHERAL LIST

App & System Services Hardware
Sumbo OP
Created 2w
Replies 1
Boosts 0
Views 92
Participants 2

[sysdiagnose_2025.10.01_18-29-27+0800_iPhone-OS_iPhone_23A341] I got sysdiagnose from my app user.He can't pair his bluetooth peripheral. in the sysdiagnose,I found this: device AC:7A:94:85:47:F4 is already paired, with a different irk (old:F5 C9 4F 5A 4E BE D0 20 0A 1F F7 DC 3A 89 E0 3A new 4A 8A 00 4C FF D0 CE 7B 61 13 FA B3 84 F4 65 29 ). Unpair first and then restart pairing. (status=65535) but there is no device in his iphone's SYSTEM BLUETOOTH PREPHERAL LIST. I don't know how to delete the irk info when you can't find it in SYSTEM BLUETOOTH PREPHERAL LIST.

PLEASE answer me. THANKS.

Replies  1
Boosts  0
Views  92
Participants  2
Engineer OP
Apple
2w

The best start would be to have us take a look at this sysdiagnose.

Please file a bug report, explain the issue, and attach the sysdiagnose to it. If you have other data like screenshots from the user's Bluetooth settings, that would be also useful.

Bug Reporting: How and Why? has tips on creating a successful bug report.

0
My user can't pair bluetooth peripheral, due to device lost in SYSTEM BLUETOOTH PREPHERAL LIST
First post date Last post date
 
 
Q