My message - URGENT - ESCALATE - App Store Connect UI Broken for 10+ Days I have already had to remove a subscription and do a new one as the option for a new in-app purchase was not appearing (I tired to explain that but no one is listening) I still cannot proceed with my app submission. New critical issues: My app version is frozen now. I have tried on a new browser, deleting caches but nothing is working. Every build is costing me money. I email and no response from Monday.
- Cannot change build from 11 to 12 in app version - no way of deleting last build - no red circle appears.
- In-App Purchases section is completely unresponsive - cannot attach subscription
I have build 12 ready in TestFlight. I have subscription impulse404_premium_monthly_v2 ready to submit. But App Store Connect UI is broken and preventing me from attaching either.
This is now costing me significant money in delays. Please escalate this immediately.
MY RESPONSE FROM APPLE - Hello,
Thank you for making the requested changes. However, we are unable to proceed with our review as this app’s status is currently “Prepare for Submission.” You will need to submit a new build for review.
More information about submitting builds can be found in App Store Connect Developer Help.
We look forward to reviewing your resubmitted app.
Best regards,
App Review