Pending Termination Notice: Seeking Clarification on Linked Developer Accounts and Appeal Status

Hello everyone,

I am the developer of a small app studio that has been creating and publishing apps on the App Store since 2017.

Our main app recently reached the Top 5 in the Lifestyle category, serving thousands of paying subscribers and gaining around 15,000 new downloads per day until it was suddenly removed from the App Store along with our other apps.

On October 11, 2025, I received a Pending Account Termination Notice for my main developer account. A few months earlier, on August 15, 2025, another account registered under my name had also received a pending termination related to Guideline 4.3(b) for a duplicate binary submission. That app was never live on the App Store. Once I realized the issue, I rejected the binary myself and stopped all activity on that account.

I believe both accounts became linked because the same Apple ID and bank information were briefly used during setup. This may have caused Apple to associate the two accounts. Both accounts are fully verified legal entities.

Since then, I have:

• Removed the shared Apple ID and banking details
• Set up internal review steps to prevent duplicate submissions
• Stopped all submissions from the secondary account
• Offered to close the secondary account and continue only under the main account

I have already submitted a combined appeal through the official channel, explaining everything clearly. It has been several days, and I have not yet received an update. I am sharing this here to provide more context in case the App Review team or moderators can help bring attention to the appeal.

There was never any intent to mislead or evade review. This was an honest mistake, and everything has now been fully corrected. Our users continue to reach out daily asking when the app will be available again, and we are eager to resolve this as soon as possible.

Can anyone from the community or Apple’s team please confirm if appeals like this are reviewed in order and how long the process usually takes?

I am happy to provide any additional details or documentation needed.

Thank you for taking the time to read this and for maintaining such high standards on the App Store.