Apple review says , my app displayed an error when we attempted to purchase subscriptions. Please review the details and resources below and complete the next steps.
- Device type: iPad Air (5th generation)
- OS version: iPadOS 26.0.1
Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. Question: Is it due to Device being used by reviewer or is it really from my code. As my code relies on Apple infrastructure for purchases and all things.
Initially i did had subscription reporting api for receipt handling and all.When i went through with ChatGPT it did say that issue is due to half baked subscription module on my server. So i decided not to send any Subscription related things to backend, now it's Apple only and on App side.
Is it correct fix ? Or do i need to fix backend even though i have no use for it ? My team did test in sandbox env via internal testing that time we had no issues. And all was tested using Mobile devices, that's why i still have question just to be sure these errors are due to devices or not?
Screenshot shared by Apple team did show they got a error popup saying Something went wrong : Unable to complete request. I am trying to reproduce in development but can't. Anyone had got same issue before and has information on how to resolve and test for it will be helpful. Thanks Shikhar Sahu