The App Store Connect team refused to communicate and Termination my account.

App Store Distribution & Marketing App Review
NURDAN OP
Created 1d
Replies 5
Boosts 0
Views 220
Participants 2

I submitted a puzzle app called “Anime Jigsaw” to App Store Connect. The App Store Connect team initially rejected the app due to minor errors. I then fixed the errors and resubmitted it, but this time they said it violated “Guideline 4.1 - Design - Copycats” and that I didn't write the code. I responded that I wrote the code and could prove it. They rejected it again, citing "Guideline 4.1 - Design - Copycats,“ and I explained that my app was different from other puzzle apps because you solve puzzles while listening to Lo-Fi music. But this time, they issued a ”Pending Termination Notice“ and started saying ”Evidence of Dishonest or Fraudulent Activity." I am definitely not a scammer. I am trying to communicate with the App Store Connect team, but they are trying to close my account and label it as “Fraudulent Activity.” Why are you doing this? How can I resolve this? My account will be closed in 30 days, and I can't communicate with anyone.

Team ID: 93LGGK4LG4 Apple ID: 6751961511

Please Apple Team Help Me.

Replies  5
Boosts  0
Views  220
Participants  2
NURDAN OP
1d

Team ID: 93LGGK4LG4

Apple ID: 6751961511

Please Apple Team Help Me.

0
NURDAN OP
1d

After talking to the App Store Connect team, I was banned. These are my conversations. I tried to explain my app well and tell them that it was different from other Puzzle apps, but an employee banned me without question. Is it that easy? I will also use legal means.

0
App Review OP
Apple
18h

Thank you for your post. If you disagree with the outcome of the review, we recommend submitting an appeal to the App Review Board. When filing your appeal, make sure to:

  • Provide specific reasons why you believe your app complies with the App Review Guidelines.
  • Submit only one appeal per rejection.
  • Respond to any requests for additional information before submitting an appeal.

Once you have submitted the appeal we can escalate it to the App Review Board for review. The App Review Board will contact you directly as soon as they've completed their investigation.

0
NURDAN OP
17h

“Submitting a Rejection Appeal” I have already submitted this, but I doubt the team will fully understand the situation and that my account will be reopened, because I am currently being unfairly labeled with a “Pending Termination Notice” and “Evidence of Dishonest or Fraudulent Activity.”

Please look at the screenshots. I am already trying to contact the App Store Connect team, but they suspend my account without even giving a warning. There is a big problem here, the account cannot be suspended that easily. There are people who abuse their position.

0
NURDAN OP
17h

Please forward it to the competent higher authorities? That's all I ask of you. Someone is abusing their position.

0
The App Store Connect team refused to communicate and Termination my account.
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