Hello,
We’re currently unable to release new app updates because a new agreement needs to be accepted in App Store Connect. However, the account owner doesn’t have the option to accept it.
- In the Business page (https://appstoreconnect.apple.com/business), we can see that a new agreement is available, but there’s no link or button to accept it.
- When the owner opens the agreement itself, there’s also no button or link to accept it inside.
Screenshots are attached.
Additionally, back in September we updated our bank account information, but the status of the new bank account under the Bank Accounts section on the Business page is still “In Review.” Could this be related to the inability to accept the new agreement? How long does the review process for bank account changes usually take?
Thank you in advance for your help!