Hi. We have an app that includes an app clip. We have been submitting several versions for review without any problems, but a change at App Store Connect backend just caused a blocking issue to us.
Every app clip is required to have a default app clip header image. It must be uploaded and saved before we submit a new app version for review. Yet we are currently unable to upload a default app clip header image. When we select the image to upload, nothing happens in the web UI. If we inspect it by Safari's web inspector, we can see that an upload-related backend API endpoint returns HTTP409-Conflict response.
We have an ongoing support request with ID 102748924651. Because the request is progressing extremely slowly we have to try alternatives to just submit for review. Is there any other means for submitting an app for review other than App Store Connect? Or what else would you recommend us to do?
Thanks