Hello everyone,
I am experiencing an unusually long review delay with my app Avanta (App ID: 6753948874) and would like to request guidance or escalation support if possible.
📌 Timeline & Issue Summary
Our first submission was made on October 14, 2025.
The app was initially reviewed and rejected once due to screenshot issues (nothing related to functionality or guideline violations).
We immediately corrected the screenshots and resubmitted on November 3, 2025.
Since then, the build has been stuck in “Waiting for Review” for more than 25 days, and we have received no further updates, clarifications, or review activity in App Store Connect.
📌 Why I’m Concerned
This delay is far beyond normal review processing times (typically 24–72 hours).
Our app has no unresolved guideline issues — only screenshots were requested once, and the updated assets are fully compliant.
The lack of any movement (no “In Review”, no communication) makes me unsure whether the submission is stuck due to a technical/system error.
📌 What We Have Already Tried
Double-checked all metadata, screenshots, and compliance items.
Verified export compliance and agreements.
Contacted Apple support through App Store Connect → no response yet.
Tried cancelling/resubmitting earlier versions, but the issue persists.
📌 Request
Could someone from the App Review team please look into whether this submission is stuck? We would sincerely appreciate guidance or escalation if necessary, as we have been waiting over 45 days since the first submission and 25+ days since the last resubmission.
We respect the review process and understand high workload periods, but this delay appears to be a technical issue rather than a standard queue wait.
Thank you in advance for any support or clarification you can provide.
Kind regards, Taha