Hi! i have a problem with my app being rejected by spam, i believe this rejection may be a misunderstanding due to our account history
This application provides unique and critical functionalities exclusively for our company's registered business partners.
I suspect the "Spam" flag was triggered because we previously attempted to submit this app using an individual developer account
During that review, your team correctly informed us that this app required an "Organization" account, not an "Individual" one.
I try to delete the app from the old account and i have an error too "This app cant be deleted"
That initial submission was never approved and never published on the App Store.
Following your instructions, we spent the last three months securing our verified Organization account. This new submission is from the correct, official Organization account as you required.
I try to appeal and i dont have an answer, recently i update another app with two new functionalitys and still rejected by spam.
How can i fix that? The reviewers only says something "We still found the issue" and no help.
We are a medical health company reconigzed in Uruguay and we need to make this app available for our clients.
I cant request a call too explain because no option appear when i request support in the web.
Please, tell me what can i do?