Hello,
We are facing an App Store Connect issue that is blocking our release and cannot be resolved from the developer side.
Here is the exact situation:
- iOS app version 1.0 was initially approved together with its associated in-app purchases (auto-renewable subscriptions).
- We decided not to release that version and manually set version 1.0 to “Developer Rejected”.
- After that, we made minor optimization fixes and uploaded a new build to App Store Connect.
- When attempting to submit this new build, the In-App Purchases section no longer appears in the App Store version UI, so we are unable to associate the already approved IAPs with the submission.
- Additionally, the “New Version” option is not available, so we cannot create a new app version either.
- As a result, any submission is rejected with the same message stating that the app references in-app purchases that were not submitted for review, even though the IAPs themselves are already approved.
We have contacted App Store Connect Support and explained the situation in App Review notes, but we continue to receive the same rejection without any way to resolve the issue through App Store Connect.
This appears to be an App Store Connect tooling or version state issue related to a Developer Rejected app version, rather than an in-app purchase configuration problem.
Could an Apple staff member please assist by forwarding this to App Store Connect Support or engineering so the affected app version state can be reset or removed, allowing us to associate the approved IAPs and proceed with submission?
Thank you for your help.
